Welcome to the Novo Premiere Club, our loyalty program rewarding Novo Cinemas movie buffs. In addition to our unparalleled cinema experience, the Novo Premiere Club offers you a wide range of benefits the more you visit and enjoy our theatres at Novo Cinemas.
Novo Premiere Club is a program designed to reward everyone! Get a taste of the new and enhanced cinematic experienceSign In / Sign Up
When you sign up for our Novo Premiere Club online or through our app, a world of perks awaits, only bigger and better as you progress across our loyalty program tiers.
Move up a tier when you earn 2,000 tier points within a year of joining our loyalty program.
Move up to the top tier of our loyalty program when you accumulate 5000 tier points within a year of signing up to the Novo Cinemas Premiere Club.
Thank you for your loyalty to Novo Cinemas. We look forward to offering you A Great Time Out at our theatres.
Novo Cinemas Premiere Club Members (the "Members") are subject to the below terms and conditions (the "Terms and conditions") and by signing up to Novo Premiere Club (the "Program"), each Member agrees that he or she has read, understood and accepted these Terms and Conditions. Novo Cinemas, may at any time amend, modify or supplement these Terms and Conditions, and continued use of the Site or the special offers made available by Novo Cinemas will constitute the Member acceptance of any such amendment, modification or supplementation.
By signing up for our loyalty program, you consent to the collection and use of your personal data, including gender, date of birth, and nationality, for the purpose of enhancing your customer experience and providing personalized benefits. Your data will be handled securely and in compliance with all relevant data protection regulations.
The members confirm that he/she has authority to enter into the Terms and Use Our Website
The Members should refer to the Site for the most updated Terms and Conditions.
The members acknowledge that in entering into these Terms he/she do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms or any document expressly referred to in them.
Novo Cinemas reserves all rights to unilaterally change, revise, or terminate Novo Premiere Club program at any time without consequence.
Novo Cinemas will not share any personal information collected from the members with a third party without prior consent from the member
Members and Novo Cinemas agree that neither of us shall have any claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in these Terms.
Membership of Novo Premiere Club is free of charge.
Membership is for individuals 18 years and above only; it cannot be used by individuals who are underage or by companies and other organizations.
Members must provide a unique email address and mobile number. This email address will be used by Novo Cinemas to communicate membership details, information and special offers relating to Novo Premiere Club and Novo Cinemas.
The membership is limited to one membership per person.
If a Member is using his or her membership in a fraudulent way and is failing to comply with the Terms and Conditions, Novo Cinemas has the right to immediately revoke their membership without any notice.
Members can sign up to Novo Premiere Club through Novo cinemas digital platforms (website, mobile app). . Members cannot sign-up at the Cinemas counters.
Membership is valid at all branded Novo Cinemas in UAE(the "Cinemas").
Members will earn points on eligible purchases at Novo Cinemas.
Novo reserves the right to change the eligible purchases from time to time by adding or removing specific items and purchase channels.
Eligible purchases: cinema tickets and food & beverage paid by the customer, both online and at the counters.
The number of points earned on each purchase will vary depending on the value and the nature of the purchase as well as the platform on which the purchase has been made.
Points cannot be transferred or shared between membership accounts.
The member purchasing tickets should attend all the movie sessions for which the tickets have been purchased.
Members will not earn Points on complimentary or free tickets.
To earn points online guests must login with membership details before purchasing tickets. To earn points in the cinema, Members must identify themselves as a Novo Premiere Club Member and scan their Premiere Club e-card located in the customer account section on the Novo Cinemas app or website.
Points will be credited the next day after the movie session for which tickets have been purchased.
Points will expire 24 months from the date they have been awarded.
Tier points will expire 12 month from the date they have been awarded.
Members can redeem Points for free movie tickets.
Points cannot be redeemed for cash or a cash alternative.
The number of points needed to redeem a ticket will vary depending on the session type the Member is redeeming the ticket for.
Points cannot be used to purchase promotional tickets.
Points cannot be used to purchase tickets in conjunction with offers and promotions including but not limited to buy-one-get-one free offers.
Points can be used to redeem free tickets both at Novo Cinemas counters and online. To redeem tickets online guests must login with membership details before purchasing tickets. To redeem tickets in Cinemas, members must identify themselves as a Rewards member and scan their Premiere Club e-card located in the customer account section on the Novo Cinemas app or website.
Points cannot be used to purchase tickets to special screening or live events.
For tickets that have been purchased with points and that have successfully been refunded, points will be credited back into their Premiere Club membership account.
If a purchase for which the Member has received points is cancelled by the member, then points that have been credited to the Member’s account for that purchase will also be cancelled
If a purchase for which the Member has received points is modified by the member, then points that have been credited to the Member’s account for that purchase will be updated accordingly.
Novo Cinemas standard refund and ticket change terms and conditions apply.
Members are defined as active if they have transacted using their membership once in the last 12 months. If not, the membership account becomes inactive. Accounts can be reactivated once they transact again however points will have expired within 24 months of earning.
The Novo Cinemas Premiere Club is a brand-new innovative loyalty program designed to reward our loyal customers and enhance their movie experience at our theaters.
You can become a Novo Cinemas Premiere Club member automatically when you create an account online or through the App. You may click signup to register.
You can only join our Novo Cinemas Premiere club online, or via our Novo Cinemas Mobile Application. You may click signup to register.
The Novo Cinemas Premiere Club membership is free to join.
To become an Edge member, you must earn 2,000 tier points within a period of 12 months.
To become a 7-star member you must earn 5,000 tier points within a period of 12 months.
You can view your points balance by logging into your Novo Cinemas Premiere Club account. There you will find your points, your transaction history, and much more!
You can view your benefits by logging into your Novo Cinemas Premiere Club account, where you will find information on the rewards you can access with the points you earned so far.
Novo Cinemas Premiere Club is a program designed for individual usage.
No, the points earned by a member are designated only to that member.
Tier points expire after 12 months from the date of earning. Spend points are valid for 24 months from the date of earning.
If you do not earn or redeem points for a period of 12 months, your membership becomes inactive.
Your tier level is valid for 6 months, or as long as you maintain the required tier points balance.
Yes, you can use your membership at all Novo Cinemas outlets in the UAE.
Every time you make a purchase you earn Tier points and spend points. Tier points are the points that go towards your membership level and they cannot be redeemed, and spend points go towards your rewards and can redeemed for tickets.
You earn points on every transaction you make at Novo Cinemas. All you need to do is to scan your virtual card at the point of sale before making a purchase.
You will earn 1 tier point and one spend point for every AED 1 spent at Novo Cinemas. You will earn more points as you upgrade your membership level. However, this points system does not apply to Corporate, School or Birthday bookings.
Yes, you can earn points on every AED spent.
You will not earn points on that transaction.
For movie ticket purchases, the points will be credited the day following your movie experience. If the points are not credited to your account by this time, please contact our call center on +971 6005 03328
You can redeem your points on tickets online or at the box office via your member page, or by asking our staff members to purchase a ticket with your points.
You can redeem free movie tickets with your points.
Yes, you may view the history of your rewards and redemptions on your member page.
No, your points can only be used for ticket redemptions.