These are the Terms and Conditions governing your access and use of this Website "www.novocinemas.com". Please read them carefully.
Terms of service
NOTE: IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, PLEASE DO NOT USE/VIEW THE WEBSITE.
By continuing to use this Website and/or any of the services on this Website, you agree to be bound by these Terms and Conditions. By using and/or viewing this Website, you agree to be bound by these Terms and Conditions.
All intellectual property rights including, but not limited to, all trademarks, copyrights and database rights, in the content and materials included throughout the Website, including but not limited to, graphics, text, images, software, code (including HTML), digital downloads, and audio clips, are the sole property of Novo Cinemas and/ or its affiliates (Elan Qatar W.L.L. and Gulf Film) and are protected to the fullest extent by applicable trademark, copyright, and database laws, and all such rights are reserved.
Use of information and materials
The information and materials contained on this Website, and the terms, conditions, and descriptions that appear, are subject to change. Not all products and services described therein shall be available at all times or in all areas. Your eligibility for particular products and services is subject to final determination and acceptance by us, and any agreement with us shall be subject only to a written agreement evidencing such agreement.
This Website is for personal use and you agree not to modify, copy, distribute, reproduce, re-publish, create derivative works, transfer, or sell any information, material, software, products, or services contained on this Website, unless you have entered into a separate written agreement with us in relation thereto.
Links to third party websites
This Website may contain hyperlinks to websites operated by third parties. We are not responsible for the content of such websites, and inclusion of such hyperlinks on this Website are solely for your convenience, and in no way constitutes endorsement of the content of such third party websites. The content, accuracy, opinions expressed, and other links provided by these resources are not investigated, verified, monitored, or endorsed by us.
Links & Informations from third party websites
Novo Cinemas does not bear any responsibility towards showtimes & information listed on external websites and therefore, customers are strongly advised to follow only showtimes listed on the Novo Cinemas Website and Mobile Application.
No warranty given
Whilst every effort has been made to ensure that the information published on this Website is correct and reasonably up-to-date, the information has been provided on an "as-is" and "as-available" basis and your access to, reliance on, and use of, the Website is at your own risk. As such, we do not warrant the accuracy, validity, currency, adequacy, or completeness of the information and materials, and expressly disclaim liability for any errors, mistakes, or omissions, that may appear on the Website and/or any page therein. No warranties of any kind—implied, express or statutory—including, but not limited to, the warranties of non-infringement of third party rights, title, reliability, merchantability, fitness for a particular purpose and freedom from computer virus, are given in conjunction with the information and materials.
Exclusion of liability
In no event will we be liable for any damages, including without limitation, direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with, or in any way related to, this Website or use thereof, or inability to use by any party, or reliance on the contents of the Website, or in connection with any failure of performance, error, omission, interruption, defect, delay or failure in operation or transmission, computer virus or line or system failure, even if we or our representatives are advised of the possibility of such damages, losses, or expenses.
As a user of this Website, you agree to indemnify us from and against all liabilities, costs, expenses, and damages whatsoever that arise or may arise out of, or in relation to (i) any claim resulting from the use of this Website or (ii) use of this Website.
Limitations on use
As a user of this Website, you agree to not abuse this Website in anyway. This shall include, but is not limited to, defamatory, threatening, or abusive conduct that violates another person's rights at law; violation of any intellectual property, trademark and database laws; harming or interfering with the operation of another person's hardware and/or software by uploading, transmitting or downloading computer viruses or any corrupt files; transmitting or otherwise disclosing trade secrets or any other confidential material or information; or directing any bots, spiders, crawlers, avatars, or any other automated process that may debilitate this Website, our software, network, or infrastructure.
We disclaim—in full—any liability in relation to your financial information and you hereby agree that we shall have no liability to you in respect of any financial information or data that you may provide or transmit to us on this Website.
Submission of information
These Terms and Conditions are subject to change and can be modified at any time without notice. It is your responsibility to periodically check for any changes. Your continued use of the Website, following the posting of changes to these Terms and Conditions, further signifies that you accept such changes.
We reserve the right to disclose your personally-identifiable information when we believe that such disclosure is necessary to apply or enforce our Terms and Conditions, protect our rights at law and/or to comply with any judicial proceeding, court order, or legal process served on our Website, or as required by law.
Governing law and jurisdiction
By accessing this Website and obtaining the facilities, products, or services offered through this Website, you agree that the laws of the Emirate of Dubai and the applicable Federal laws of the United Arab Emirates [UAE], shall govern such access; the provision of such facilities, products and services; and these Terms and Conditions. You further agree to submit to the exclusive jurisdiction of the courts of the Emirate of Dubai, UAE, in relation to any dispute arising from, or in relation to, these Terms and Conditions or this Website.
Government restrictions and protocol
• Children below 12 years are not allowed to the cinema.
• Individuals above the age of 60 years are not allowed to the cinema.
• Individuals with underlying health conditions are not allowed to the cinema.
• Frequency of shows to be reduced to allow sufficient time for effective sanitization post completion of each show [a minimum of 20-30 minutes be allocated for cleaning between shows and cleaning process to be in-line with DM guidelines] .
• Physical counters for ticket / F&B sales to have one row open and one row closed to ensure social distancing.
• Encourage pre-booking & online tickets with contactless check-in through bar codes(online ticket purchase), yet cash payments are allowed.
• Ticket selling counters to open one row and close one to ensure distancing.
• Touch screens (Kiosks) to view movies or sell tickets to be closed.
• No movies promotional booklets to be distributed to customers.
• F&B is permitted inside movie halls.
• All F&B items in any type of cinema (including in-dining) should be served in disposable single-use containers/utensils/cups.
• Consider serving food in smaller size portions intended mainly for individual consumption, and to avoid sharing as much as possible.
• Restaurants, cafes and food stands to follow necessary guidelines for the sector.
• 3D & 4D movies are not allowed.
• Providing blankets in the 7-Star cinema experience is not allowed.
• Massage chairs offered within cinema vicinity is not allowed.
• All cinema halls to run movies with 15 minutes internal gap. i.e. Screen 1 movie start 10:00am, Screen 2 movie start 10:15am.
• Customers purchasing single tickets should be mindful and reserve tickets keeping a seat between them and other reserved seats to maintain social distancing.